CCRN Shareholder/Stockholder Letter Transcript:
2025
L E A D E R S H I P.
I N N O V AT I O N .
ACCOU N TA B IL I T Y.
2 0 2 5 A N N UA L R E P ORT
Dear Shareholders,
As we enter 2026, I am honored to once again serve as Chief Executive Officer of Cross
Country Healthcare. This company has been central to my professional life for four decades,
and I return to this role with a clear mandate: restore momentum, sharpen execution, and
position our organization to grow faster than the market once again.
2025 was a year of disruption, not a year of diminished relevance. The pending merger
created uncertainty in the marketplace that impacted our ability to win new business and
slowed our commercial momentum. While the transaction was not consummated, the
overhang affected growth during the year. What did not change, however, was the strength
of our client relationships, our reputation for clinical excellence, or the resilience of our
balance sheet.
Cross Country Healthcare remains a trusted partner to leading health systems across
the country. For more than forty years, we have delivered highly quali ed healthcare
professionals who meet the most demanding clinical standards. In an industry where
reliability, quality, and patient outcomes matter deeply, that trust remains one of our most
valuable assets.
We enter 2026 with no debt, a strong capital position, and the nancial exibility to invest
strategically in growth. Our capital allocation priorities are disciplined and clear: invest
in technology, expand share within large health systems, enhance operational execution
across our divisions, and deploy capital where we can generate durable, long-term returns.
A central pillar of our strategy is Intellify, our AI-enabled technology platform. Intellify is
transforming how we solve complex workforce challenges across the continuum of care.
By integrating data, automation, and intelligent matching capabilities, we are improving
ll rates, accelerating speed to placement, and delivering greater transparency to clients.
Technology is no longer a support function within our business; it is a competitive advantage.
Our focus in 2026 is execution. We are aligning our teams around disciplined commercial
expansion, operational rigor, and market share capture. We are not rebuilding this company.
We are refocusing it leveraging a strong foundation to drive renewed growth.
As we execute our strategic priorities, we expect to return to revenue and earnings growth
by the end of 2026. Importantly, our strategy does not depend on market recovery alone.
We are focused on outperforming the market through client expansion, differentiated
technology, and consistent operational excellence.
Cross Country Healthcare has successfully navigated multiple industry cycles over the past
four decades. We enter this next chapter with clarity of strategy, nancial strength, and
renewed leadership focus. I am con dent in our ability to build on our legacy and create
meaningful, long-term value for our shareholders.
Thank you for your continued trust and support.
Sincerely,
Kevin C. Clark
Co-Founder, Chairman of the Board of Directors, and
Chief Executive Officer
Cross Country Healthcare, Inc.
Form 10-K
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3/30/2026 Letter Continued (Full PDF)